PROCARD
PROCARD
Our experience of many years indicates the quality of our products and services, particularly in the issuing processing.
Technical Unit
- Account management
- Pin generation and printing
- Authorization
- Transaction processing
- Fraud Prevention system
- Card owner apps management
- Clearing and account interface
Call Center
- Answer of customer questions
- General address modification
- Back-up cards
- Service forlost/stolen cards
- Account balance queries
- Controversies
- Activations
- Return transfers
- Callings in emergencies
Back Office
- Handling of back loads
- Handling of Fraud Prevention
- Scan and archiving services
- Overdraft services
- Handling of card owner apps
We are in the business of providing end-to-end solutions along the entire process chain, both in issuing and acquiring processing, as well as in network operations.
Technical Unit
- Front end systems
- Internet payment gateways
- Authorization systems
- Safety precautions
- Fraud Prevention
- Interchange qualification
- Account Clearing
- Management of trans storage
Call Center
- Answer of merchant questions
- Helpdesk support
- Address modification
- Account queries
Back Office
- Handling of back loads
- Handling of Fraud Prevention
- Fraud cases reporting
- Document management
- Scan and archiving services
- Lateral on-line systems
- Contract administration
The acceleration of communication and the rapid increase in cross-border transactions are the most prominent features of globalisation.
Technical Unit
- ATM managing
- Point of Sale (POS) managing
- Acquirer account managing
Call Center
- Business to business support
Back Office
- Business to business services
- Handling of back loads
- Compensation claims